If your card is missing please lock it in-app. This will prevent anyone from using your Curve card. You can unlock it in the app if you find it again.
To lock your card, choose the 'Card' menu on the bottom left of the app, then slide the Lock Curve button.
If you don't have access to the app and have misplaced your card, please call our emergency lost and stolen phone line: +44 203 322 2585.
If your Curve is gone forever, message one of the support team in-app or email email@example.com so they can cancel your card and issue a replacement (free of charge).