Great, your Curve Card arrived! But, before you can use it, you need to activate it in-app.
Before you can activate your Curve Card, you need to make sure you’ve got the following in place:
- An EEA issued Mastercard® or Visa debit or credit card in your own name, verified by either 3DS or microcharge, on your Curve account.
- A verified email address.
- A verified phone number.
Once those are in place, you’ll be able to activate your Curve Card!
To activate your card, open the Curve app on iOS or Android and tap the “Account” tab in the navigation bar. Then select “Activate your Card” and enter the last four digits of your Curve Card number when prompted.
Investor cards & Samsung Pay Card
If you’ve got an Investor or a Samsung Pay Card, it's essential that you don't activate your Curve Card before you receive it as this would put you at risk of fraud. While there are no bank details on the card, if someone intercepts it in the mail, they could use the contactless functionality.
If you do this by mistake, please lock your card in-app by selecting the "Card" tab, then the "Lock Card" button.
Once you've received your Investor or Samsung Pay Card, go to the “Card” tab in your Curve app, where you’ll see an option to activate it. To do so, just tap the button in your app!
Still having trouble?
If you’ve completed all of the steps above and still can't activate your Curve Card, please get in touch with us and we’ll look into it!
“The Curve card and E-money is issued by Curve OS Limited (company No. 09523903) authorised in the UK by the Financial Conduct Authority to issue electronic money (firm reference number 900926). Mastercard® is a registered trademark of Mastercard International Incorporated."