Lock your Curve Mastercard® in the app as soon as you notice an unrecognised transaction. This can be done by heading to the app, selecting the “Card” tab from the bottom menu and tapping “Lock Card” - this will prevent your card from being used for further purchases.
If you don’t have access to the app, please call +44(0) 20 33 222 585* (we’re available 24 hours). Get in touch with our support team with the details of the transactions you don’t recognise so that we may investigate them.
Rest assured you will not be left out of pocket for any unauthorised transactions.
* You may be charged by your network provider.
“Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The Card is issued by Wirecard Card Solutions Ltd (“WDCS”) pursuant to license by Mastercard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051)”