Purchases made using your Curve card are protected by the Mastercard Chargeback Scheme. This means that you are able to dispute a purchase and claim your money back in the event that:
- You have not received the goods or services that you paid for
- The goods or services that you received were faulty or not as described
- You have received counterfeit goods
- You have been charged twice for the same goods or service
The above list is not exhaustive; if you would like to dispute a transaction for the above reasons, or others, please contact firstname.lastname@example.org.