When you get a refund on a transaction, you’ll be able to see the refund in your Curve “Timeline”, or underneath your payment cards on the “Wallet” screen.
The refunded transaction will move to the top of your timeline to the date and time the refund was processed. Also, it'll be updated to display the amount credited, for example “+£10.00”.
You’ll also receive a notification to let you know about the refund. Tap on any refunded transaction in-app to see the amount that’s been refunded.
If you’re having trouble with a refund, send us an email at firstname.lastname@example.org and we'll look into it!