Oh no! We’d be sad to see you go, but if you’d like to cancel your account, you can do so at any time by raising a support ticket.
Simply raise a ticket in the app or email email@example.com from the email you used to sign up to Curve and we’ll start the ball rolling.
Remember, should you ever decide to come back, we can reopen your account at any time. Just email firstname.lastname@example.org from the email you used to sign up to Curve. We’d be happy to have you back!
On Curve Black or Metal?
If you’re on one of our premium Curve Black or Metal tiers, you have a 14 day cooling-off period from the date you paid for your Curve subscription. If you decide to cancel within this time you will receive a refund.
Keep in mind, if you’re on Curve Metal and you request to cancel your Curve Metal contract within the first 6 months, as per the Terms of Service - (see here - section 6.4.1), you’ll have to pay a £50 Curve Metal card fee.