In the future, other government payments will also be included. These payments fall under the Merchant Category Code 9399 and include, but is not limited to, HMRC, National Savings & Investments, DVLA Vehicle Tax, and Student Loan Payments when using a credit card as a funding card.
If you are charged a fee, you can have it refunded by using the ‘Go Back in Time’ feature to move the payment to an underlying debit card. If the payment you made is more than £5000, please get in touch with our Customer Experience Team at firstname.lastname@example.org who will help you. This must be done within 90 days of making the payment.